Maria took all of the stress out of selling my place she was very professional in all aspects of the sale and wasn't afraid to get her hands dirty if something was not up to her standards. She continued to give me help and support above and beyond the call of duty for that I am extremely grateful. I highly recommend her if you are considering selling.
Herb Harisson (Waimauku)
Before listing with Maria, we had chatted with different agents from different companies and found that she provided the best advice and suggested the best way to market our property. She also came up with suggestions as to how to make our property more saleable.
She is helpful and very well informed and is very professional in all aspects. Her attention to detail; her knowledge of the market trends in the area and her ‘can do’ attitude is a definite plus.
The property was on the market for 9 weeks before there was an offer, and that was including the 6 weeks in Covid-19 Lockdown. At all times she kept us informed and updated. The property was sold with a satisfactory outcome.
Not only did she sell our property, but she also helped me with the purchase of my next house and I must admit that without her assistance, it would not have gone smoothly. She liaised with the other agent and managed to tie in all the dates and included specific conditions in the contract so that it would be a smooth process.
We would highly recommend Maria to anyone, whether if you are selling or buying.
Thank you so much Maria!
Gabriel Phang (Royal Heights)
I have sold lots of houses and have never had an agent quite like Kristalle. She always had a smile on her face. Even when little bumps in the road popped up, Kristalle worked through them, still smiling. She exuded confidence and her attitude was contagious. She made the whole process much easier. Thank you. Kristalle, it has been a pleasure working with you and I wish you all the best in future.
Dave (South Head)
Maria is amazing – she listened to what we said and the advice she gave us was invaluable. Her warmth and professionalism ensured our house sale was smooth and stress-free; even offering us tips on what to look for in our new home, making the transition an easier task. We will be recommending Maria to anyone who is looking to sell or purchase a new home. We cannot thank you enough Maria
Linda Reid (Western Heights)
I had the pleasure of having Maria sell a house that I was part owner of, and got to see first-hand how hard Maria works for her vendors.
I would recommend Maria to anyone looking for great service and support when marketing their property.
Scot Pearce (Waimauku)
We want to say thank you so much for the way you marketed our home and handled the whole transaction.
We have been involved in a few deals in the past, both as sellers and as buyers, and we can honestly say we wish you and Harvey's were there at all the previous ones.
It was great to be able to leave it in your hands with the full confidence that you were doing your best for us. We have never in the past felt so assured that our best interests (as payers of the commission) were at the fore of negotiations.
There is a concept (and certainly our experience) that agents work for the quickest turnover and the easiest buyer, at the expense of the best overall deal for the seller. Never did we feel that with you. We know that you obtained the top reasonable, and honest price for us.
Thank you also for keeping us informed every step of the way. We never had to ask how things were developing and what progress there was.
If we ever are in the position to recommend an agent, you will definitely be the person and company we mention.
Frank & Sheryl Hitchcock (New Lynn)
Thank you Kristalle, for helping us sell our house. We have enjoyed working with you as you are down to earth, have a great sense of humour and have been very committed throughout the whole process. Kristalle has been well presented, punctual and always kept us well informed with any information and updates. You worked tirelessly and went above and beyond our expectations. Thank you so much.
Our sale was quick easy and very painless, thanks to Maria who I'm sure bit her tongue and had many deep breaths. Would we recommend her, in a heartbeat. Thank you so much, Maria, for going beyond expectations!
Timothy Price (Royal Heights)
We used Maria to market and sell our house recently based off a chance and lucky phone call where we were enquiring about purchasing a property.
She was so professional and knowledgeable from the word go that we decided to use her, despite having previously decided to go with a different agency. She came to value our property and introduced herself and she made us feel at ease and in control immediately.
We cannot recommend Maria highly enough! She explained exactly what she thought would work best, and why it would work best. We trusted her with the marketing and the sale of our property and everything ran smoothly and without issue. She outlined exactly what would happen and everything happened exactly as she had said. She absolutely got us the number we wanted inside of a week. We will never use another agent, and she has single-handedly changed our opinion of real estate agents!
Thank you so much again Maria, you’ll be the first person we call when we next want to sell.
Douglas & Jan Simpson (Blockhouse Bay)
Maria was fantastic to deal with and helped me achieve the best possible outcome for my home. Having never sold a home before she helped me through everything step by step. Thank you so much Maria! Highly recommend.
Kristin Hickman (Onehunga)
We put our confidence in Maria and our (high) expectations were completely surpassed. Despite challenging market conditions and settlement dates looming, Maria still managed to achieve a great result. Her professionalism, work ethic, attention to detail and levels of communication were outstanding! Its been a pleasure Maria, thank you again.
Don't let this go to your head!
Nic, Jess & The Rock (Riverhead)
As we had already purchased our new home, we approached Kristalle with a challenge. We needed our home sold as soon as possible, preferably by the beginning of February and it was November so Christmas was just around the corner. To our delight, Kristalle delivered on all counts. House sold by January- Taupo here we come! Kristalle is professional, enthusiastic and never wavered from her promise to us. We're glad we used a local, with local knowledge and wish Kristalle a long and happy career in a job she is well suited to. Thanks so much, Kristalle for a job very well done.
Gary & Eula (Helensville)
Maria has sold my house and helped me sell another in a different area, and sold many for my family.
She makes selling an easy experience, keeping you well informed on the process and how it's going. She got me great results and was a real pleasure to deal with, definitely highly recommend her!
Andrew (Henderson Valley)
Result exceeded expectations. Selling our first home was a scary thought, but Maria's experience made it simple and straightforward. With her years of experience she was able to provide advice and knowledge of steps forward & ease the anxiety of selling. We were able to sell in record time, and Maria even helped us to secure our next property. We wouldn't hesitate to use Maria again, and recommend her to everyone. Thanks again Maria!
Shane Walden & Natalia Dick (Waitakere)
I have worked with plenty of Real Estate Agents whilst working in the property and finance industry.
Due to my previous dealings with other agents, I had certain expectations of Maria, but right from the start, she absolutely blew me away with her professionalism, Communication, ability, and quality.
Communication – she would call us immediately after the open homes, and keep us informed of client feedback and offers.
Professionalism – from the moment Maria came over to present her appraisal, to settlement day... I cannot fault her
Ability – We had expressed to Maria the timelines that we wished to work to... She far exceeded our expectations and had the property listed within 3 days. She organised the home stagers for us, communicated with our previous property manager, had great marketing, and had a great offer for us after the first weekend of open homes.
Quality – I found Maria’s passion for her job flowed through into the marketing of our property. She got us a great offer, and was able to follow this through until settlement.
I hold Maria in high regard and would not hesitate to refer her to family, friends and clients when they look to sell.
Jess & Matt Pronk (Ranui)
From the very first time that we had contact with Kristalle, she proved to be a very polite, non-pushy unobtrusive salesperson and we established an immediate rapport. She struck us as a professional, conscientious real estate sales consultant. Kristalle always listened to our needs and queries, giving them the utmost consideration. She worked readily and willingly at ensuring our property had every opportunity to be seen and viewed in an effective and efficient manner. When issues arose she readily looked for ways to resolve matters and we knew we could trust her and her judgement. We appreciated her personable, friendly approach and will be forever grateful for her services, and have no hesitation in recommending her to anyone looking to make a property transaction.
Ian & Trish (Helensville)
I have used Maria to sell my personal homes and have recommended her many times to my clients. She is professional and honest and her sales strategies are current and effective, ensuring a great result for her clients.
Janeen Cammock (Whenuapai)
Super easy and genuine! Maria is the most genuine person that we had the pleasure of dealing with. She answered all our questions without hesitation and was helpful at explaining the process of purchasing. After the purchase was complete, she kept in touch and checked in. At no time did we feel pressured and we felt she went above and beyond for both the sellers and us, the buyers. If we are ever to sell, we would 100% go through Maria as we had such a positive experience as buyers. Thanks again Maria - you are AMAZING!
Lukas & Sylvia (New Lynn)
Not only is she a lovely person but Maria is articulate and works extremely hard for you as her client! I cannot recommend her highly enough.
Alex Paul (Te Atatu Peninsula)
Kristalle's bubbly and positive energy helped to keep us positive during the very stressful time of selling our home and purchasing another. She ensured everything was done super fast to make sure we didn't miss out on our dream home. She was always available to answer our million questions and phone calls no matter the time of day. Thank you so much Kristalle.
Jared & Abby (Helensville)
After our first meeting with Maria we were impressed by her methodical and detailed approach and were confident that our home would be marketed in the best possible way.
She was friendly, professional and very enthusiastic and always willing to assist in any way possible.
We would be happy to recommend Maria to anyone.
Keith & Gil (Massey)
When we first met Maria we were looking at purchasing another house and selling our own.
After a considerable time, we gave to Maria a list of specifications for a new home. In a short space of time Maria found us the house of our dreams which we subsequently purchased. Maria worked her magic by making our dreams come true by providing us with quick sales and purchase agreements.
To summarise Maria is hardworking, a person who listens to clients needs and ensures all aspects of the transactions run smoothly and to time. Her attention to these details is exemplary. Not only were we impressed by her presale service, we were also suitably impressed with her ongoing communication with us. She was so fantastic that we would have been happy to start all over again and buy another house. We would not hesitate to use Maria’s services in the future nor would we have any hesitation in recommending her to any prospective clients.
It was a pleasure having Maria Santayana sell our house and find us our new home.
Bronwyn & Denis Marshall (Royal Heights)
Just wanted to drop a quick email to say a huge Thank you for everything that you have done for us in the process of selling our house.
It has been an absolute pleasure working with you, we very much appreciated your professionalism, knowledge, transparency, prompt replies and the fact that you kept us informed at all times.
We would not hesitate to use your services in the future and to recommend your services to all our friends or anyone we hear that needed a fantastic Real Estate Agent.
Many thanks once again. We wish all the very best.
Alina & Marius (Massey)
We listed both of our homes with Maria, engaging her to sell our properties.
Throughout all transactions and negotiations, she has been professional, friendly and efficient to deal with.
She was excellent in communicating feedback to us and met all of our expectations. She was always available and went the extra mile for us.
Maria backed herself and her research and achieved top value for our properties, most impressive. She made the whole experience operate smoothly and with the least amount of stress.
We would have no hesitations in recommending Maria to family and friends when selling their homes.
I would like to pass on our thanks to Maria for being an honest and enthusiastic agent. We were extremely happy with her service.
Bryce & Lisa Studd (Kumeu)
It is our immense pleasure to recommend Maria Santayana as a real estate agent for any individual or family looking to sell their much loved possession.
Maria had an initial meeting with us and took diligent notes regarding our target price and marketing strategy. She promptly put this strategy in play and being a master at negotiations, Maria presented an offer that far exceeded our expectations within a few days.
We found Maria to be a highly attentive agent, almost as if we were her only customers, although we know that was not the case. She returned all phone calls and emails the same day. We never felt neglected or unimportant.
She is also highly personable with an engaging personality. Maria was honest about some minor changes that we needed to make in our house to attract buyers quickly, and her advice worked like a charm.
We are pleased to recommend Maria Santayana to anyone looking to buy or sell a home. She is hands down the best in the business in our opinion and if we ever need to move again she will be our first choice in real estate agents.
Mark & Janeen (West Harbour)
Maria sold my property in Royal Heights. I found her to be very professional at all times, keeping me informed, and with my best interests at heart. She has a very pleasant manner and made the whole process for me very comfortable and stress-free.
Gloria Boyd (Massey)
I love Maria’s strategic approach to marketing property. Having been involved in property for some time, and being quite competitive myself, I appreciated having a competitive agent representing me as it gave me peace of mind that she would be leaving no stone unturned to get me the best price for my home.
Maria was prompt, informative and helpful every step of the way. She helped me make informed decisions by keeping me updated regularly and explaining what my options were and I was very happy with the final outcome.
Maria was a complete pleasure to work with and I would recommend her to anyone and everyone.
Andrew D'Almeida (Sunnyvale)
I would like to compliment the services of Maria for providing me with exceptional prompt and quality service for the sale of my property. She implemented my request of wanting to sell my existing property in time to purchase another simultaneously which was a very intense time for me. I found Maria was easy to communicate with, gave me exceptional customer service that was easy to comprehend but was also very informative throughout the process of selling my existing property. I have recommended Maria to other home buyers and sellers to share my exceptional experience of professional high-quality communication and services provided by Maria. Please do not hesitate to call me if you have any further questions regarding this reference as I will be happy to assist.
Amit & Joy Sharma (Avondale)
Kristalle has been an absolute pleasure to work with. From our initial meet, to the day we signed our house away, she exceeded our expectations as our agent. Her professionalism and knowledge transcends beyond her years in the industry. We will definitely be recommending her to family and friends. Thank you again Kristalle, for the fast and successful sale! We’ll be keeping hold of your card for next time. See you soon!
Michael & Melissa (Helensville)
We tried to sell our property twice before we met Kristalle. Because of the frustration and stress from our previous unsuccessful listings, we were a bit hesitant to put it back on the market. Once we finally decided to list the property again, this time with Kristalle, we are so glad we did because after just 6 days of being on the market, specifically 2 days after the first open home, we received an unconditional offer. More than just hard working and professional, Kristalle is helpful and genuine and always listened to what we had to say. Kristalle, thank you for helping us close the last chapter of our lives as a family so that we can finally move on. You have exceeded our expectations and we will definitely recommend you to family and friends.
Ian & Angela (Helensville)
I found dealing with Harcourts to be a great experience. Every step of the process was well communicated by the Sales Agent (Maria) and didn't have to chase for updates. Our Agent was able to think creatively during the negotiation and worked well with both parties around this.
Al & Erin Kirk (Taupaki)
Patience to work through challenges and felt that she (Maria) was in our corner.
Kurt and Hanna (Kumeu)